Last Updated: [Insert Date]

Welcome to Stepwise Sales Store! These Terms and Conditions govern your use of our website (stepwiseshoeshop.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

Our island-inspired footwear and apparel are designed to bring comfort and style to your everyday adventures. We value transparency and want to ensure you have a smooth shopping experience from start to finish.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except certain Asian countries and remote areas as specified. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is the property of Stepwise Sales Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

1.3 User Responsibilities

You agree to:

  • Provide accurate information when creating an account or making purchases
  • Not use our site for any unlawful purpose
  • Not attempt to interfere with site operations or security
  • Not use automated systems to extract data from our site

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our island-inspired footwear (including sandals, slip-on shoes, sneakers) and apparel for men, women, and children (big kids, little kids). However, colors may vary slightly due to monitor settings.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

2.3 Hygiene Considerations

For health and safety reasons, certain items (sandals and slip-on shoes showing signs of wear) cannot be returned. Please choose carefully.

3. Ordering and Payment

3.1 Placing an Order

By placing an order, you make an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information once your order ships.

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

4.3 Delivery Responsibilities

Once items are shipped, you become responsible for them. Please ensure someone is available to receive the package. We’re not liable for delays caused by customs or carrier issues.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

  • Items are unused with original tags attached
  • Products are in original packaging
  • Footwear shows no signs of wear

5.2 Return Process

Contact us at [email protected] within 15 days to initiate a return. We’ll provide an RMA number and instructions.

5.3 Refunds

Refunds are processed within 5-7 business days of receiving your return. Original shipping fees are non-refundable unless the return is due to our error.

6. Limitation of Liability

Stepwise Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

7. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

8. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our site with a new effective date. Your continued use of our site constitutes acceptance of the updated terms.

9. Governing Law

These Terms shall be governed by the laws of the State of Vermont, USA. Any disputes shall be resolved in the courts of South Burlington, Vermont.

10. Contact Us

For questions about these Terms or any other concerns, please contact us at:

Stepwise Sales Store
70 East Terrace
South Burlington, VT 05403
United States
Email: [email protected]

Thank you for choosing Stepwise Sales Store for your island-inspired footwear and apparel needs. We’re committed to providing you with quality products and exceptional service.