Privacy Policy

Last Updated: [Insert Date]

Welcome to Stepwise Sales Store (“we”, “us”, or “our”). At stepwiseshoeshop.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateway), and phone number.
• Device Information: We automatically collect certain information about the device you use to access our website, including IP address, browser type, and operating system.
• Usage Data: We collect information about how you interact with our website, including pages visited, products viewed, and time spent on pages.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your shopping experience (see Section 6 for details).

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders for our island-inspired footwear and apparel
• To communicate with you about your orders, account, or customer service inquiries
• To improve our website, products, and customer experience
• To prevent fraud and enhance the security of our website
• To provide personalized recommendations based on your browsing history (with your consent)
• To comply with legal obligations and enforce our policies

3. Sharing and Disclosure of Information

We respect your privacy and only share your information in the following circumstances:

• Service Providers: We share necessary information with trusted third parties who assist us in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and providing marketing services.
• Legal Compliance: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

• All transactions are protected by 256-bit SSL encryption
• We are PCI-DSS compliant, meeting the highest industry standards for payment security
• We do not store complete credit card information on our servers
• We maintain physical, electronic, and procedural safeguards to protect your data
• Data is stored on secure servers with limited access

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request details of the personal information we hold about you.
• Correction: You may update or correct your account information through your account settings.
• Deletion: You may request deletion of your personal information, subject to certain legal obligations we may have.
• Opt-Out: You can unsubscribe from marketing communications at any time using the link in our emails.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality, including shopping cart and checkout processes.
• Performance Cookies: Help us understand how visitors use our site to improve performance.
• Targeting Cookies: Used to deliver relevant advertising based on your interests (with your consent).

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we offer products for kids and little kids, our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us